Job Title
Deployment Manager - Technical, 50058777 at Comcast
Job Profile
CET - SPEDE
Works with regional and corporate resources to ensure end user readiness to integrate and adopt new technology and supporting processes into daily operations. Conducts on-site process analysis and deployment support in the areas of marketing readiness, user acceptance testing, and live trial.
? Implement deployment readiness program for regional rollouts, including communications, UAT and training support for call centers
? Define quality gates to ensure market readiness is in line with deployment milestones
? Develop and define methods and procedures for end user to address deploying technology and operational process changes
? Review and update Training Strategy to meet region specific needs
? Define a training plan to ensure business continuity
? Review UAT testing strategy and update to meet regional differences
? Support UAT readiness through the management of the market Readiness checklist
? Create UAT test plan, test cases and scripts
? Manage testing environment requests to include test accounts and required test data
- Provide centralized defect management for on-site UAT and live trials, maintain the defect and issues log, conduct daily defect reviews
- Prepare and communicate daily testing status and defect reports
? Manage daily testing status and defect tracking
? Initiate metrics baseline and ongoing collection process in region
? Escalate project issues and risks as appropriate
? Manage multiple tasks concurrently
Required Skills:
? Minimum 5 - 10 years of telecommunications or consulting experience
? Minimum 2-5 years of consulting experience
? Proven experience with Business Process Management methodology
? Excellent analytical, problem-solving and project leadership skills
? Excellent written presentation, verbal and interpersonal skills
? Strong organizational and time management skills
? Ability to work with all levels of company personnel
? Four-year college degree or equivalent experience
? Strong Microsoft Office toolset skills (i.e., Project, Visio, Excel, Powerpoint)
Physical Job Requirements:
Standing, Squatting, Bending, Manual Dexterity-Use of hands, Pedal Dexterity-Use of feet, Pulling, Climbing, Ability to Travel, Pushing, Lifting, Walking, Sitting, Communicative Skills, Verbal Skills, Visual Skills, Hearing Skills
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Location: USA-PA-Philadelphia |
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Date Last Verified
Sep 09,2010 |
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Posted on
Jul 29,2010 |
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