West Jacksonville, FL, United States
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
FIS Post-Trade Services (PTS) is an innovative FIS fintech business, providing derivatives clearing brokers a complete set of operational and technology services for all non-differentiating post-trade operations, application and infrastructure requirements. These services are standardized and mutualized across customers and built on current and future versions of software.
PTS is a global team of 1200 employees, providing clearing, margining, brokerage and reconciliation operations and technology support from sixteen locations including; New York, Chicago, Raleigh, London, Paris, Singapore, Hong Kong, Sydney and India.
What you will be doing
Job duties include:
Software configuration and fault diagnosis
Collaboration with our sales teams
Development with customer services organisations
What you bring:
Bachelors Degree in Computer Science or other technical discipline
Proficiency in quality management methods, tools and technologies
Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills
Ability to persuade and influence others on the best approach to tasks
Resourceful and proactive in gathering information and sharing ideas
Added bonus if you have:
Advanced knowledge of multiple end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies
Advanced knowledge of the tools, techniques and principles used in application development in objective-oriented development or other relevant technology
Knowledge of application architecture
What we offer you
Attractive benefits including private medical cover, dental cover, and travel insurance
Training across core financial, sales and FIS solutions
The chance to work on some of the most challenging, relevant issues in financial services & technology
Time to support charities and give back in your community
A broad range of professional education and personal development opportunities
With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
and here: www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
As part of the selection process this role may require an assessment to determine suitability
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Website : http://www.fisglobal.com/
FIS™ is the world’s largest global provider dedicated to banking and payments technologies. With a long history deeply rooted in the financial services sector, FIS serves more than 14,000 institutions in over 110 countries. Headquartered in Jacksonville, Fla., FIS employs more than 37,000 people worldwide and holds leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions.