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Job Details

Lead Technical Consultant

Company name
Zuora Inc.

Location
Atlanta, GA, United States

Employment Type
Full-Time

Industry
Consulting, It, Sciences

Posted on
Aug 18, 2021

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\u003cp\u003e\u003cstrong\u003eJob Requirements:\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eEducation Requirement:\u003c/strong\u003e \u003cspan style=\font-weight: 400;\\u003eBachelor of Science degree or foreign equivalent in Computer Science, Computer Engineering, Computer Information Systems, or a closely related field.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eExperience Requirement:\u003c/strong\u003e \u003cspan style=\font-weight: 400;\\u003e6 years of post-baccalaureate, progressive experience in the same or similar occupation.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eAlternate Education/Experience Requirement:\u003c/strong\u003e\u003cspan style=\font-weight: 400;\\u003e Master of Science degree or foreign equivalent in Computer Science, Computer Engineering, Computer Information Systems, or a closely related field; and 4 years of post-baccalaureate, progressive experience in the same or similar occupation.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eEmployer will accept any suitable combination of education, training, or experience.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eSpecial Requirements:\u0026nbsp; [\u003c/strong\u003e\u003cstrong\u003ePlease provide up to 4 special requirements.\u003c/strong\u003e\u003cstrong\u003e]\u003c/strong\u003e\u003c/p\u003e
\u003col\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003e4 years of programming experience with\u0026nbsp;APEX, Visual Force, Java, SOAP/REST WSDL, XML, and JSON Objects.\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003e4 years of experience implementing and customizing solutions for Customer Relationship Management (CRM) software and Enterprise Resource Management (ERP) software in Software as a Service (SAAS) environment.\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003e4 years of experience in services orientated environment, consulting customers on customization, development, and integration of software modules that are customized to meet business requirements.\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003e2 year of experience with billing systems technologies\u003c/span\u003e\u003c/li\u003e
\u003c/ol\u003e
\u003cp\u003e\u003cstrong\u003eJob Description:\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eThe Lead Technical Consultant (Software Developer) acts as a technical and functional expert for the team and is responsible for implementing an expert-level understanding of programming languages to design, develop, test, and deploy Zuora applications and custom software solutions for our clients.\u0026nbsp; Works with end-users and fellow developers, as well as technical and non-technical management teams to mitigate areas of complexity and lead technical solutions discussions.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eConsulting [50%]\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003e30% Serve as subject-matter expert in subscription billing by providing clients with expertise on the Zuora API. Translate business problems into technical solutions and deliver business value. Leverage existing assets and knowledge of the product to minimize the amount of development required to deliver the technical solution.\u0026nbsp; Develop technical solutions that maximize future reuse.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003e20% Lead technical project team in project delivery and quality assurance.\u0026nbsp; Review the SOW (statement of work).\u0026nbsp; Partners with Solutions Delivery Managers and Solution Architects and make recommendations to address technical issues identified and mitigate risks.\u0026nbsp; Utilize technical project management (TPM) knowledge to effectively deliver projects. Perform code and quality review.\u0026nbsp; Run daily scrum meetings.\u0026nbsp; Perform functional checks.\u0026nbsp; Tracks milestones.\u0026nbsp;\u003c/span\u003e\u003cspan style=\font-weight: 400;\\u003e\u003cbr\u003e\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eTechnical Knowledge [40%]\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003e25% Develop code for concurrent projects and meet project expectations/deadlines.\u0026nbsp; Build Salesforce customizations to adapt and extend the “Zuora for Salesforce” package to clients.\u0026nbsp; Write custom code to extend Zuora platform capabilities either through workflow or custom applications.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003e15% Write unit tests per industry and Zuora/Client standards. Unit test all code before delivering to the Client.\u0026nbsp; Perform spot functional test checks.\u0026nbsp;\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eCommunity [10%]\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003e10%\u0026nbsp; Participate in recruiting and support managers to refine job descriptions and skill requirements for candidates as business needs evolve.\u0026nbsp; Develop the onboarding process methodology.\u0026nbsp; Conduct bootcamps for new employees and external partners.\u0026nbsp; Develop advanced training materials for development of skills on Zuora Professional Services Methodology and Zuora development stack.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eTC II [\u003c/span\u003e\u003cspan style=\font-weight: 400;\\u003eEmployment Dates: 11/01/19 – at least until July 2021\u003c/span\u003e\u003cspan style=\font-weight: 400;\\u003e]\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eConsulting [15%]\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003e15%\u0026nbsp; Run technical training and deep dives with the client.\u0026nbsp; Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.\u0026nbsp; Train users on new/modified software.\u0026nbsp; Participate and provide input for project management activities to Engagement Managers, Solution Architects and other team members to ensure proper application the systems development life cycle (SDLC), and adherence to engagement completion dates.\u0026nbsp; Advise clients on technical options based on industry best practices.\u0026nbsp;\u0026nbsp;\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eProduct Knowledge [20%]\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003e20% \u0026nbsp; Configure Zuora to fulfill use cases.\u0026nbsp; Coordinate software system installation and monitor functioning to ensure specifications are met.\u0026nbsp; Set-up Z4SF (Zuora for Salesforce) and other Zuora environments for clients.\u0026nbsp; Enable functionalities and define user access for different parts of the application.\u0026nbsp; Deploy code to the assigned environment such as Sandbox, Staging, and Production.\u0026nbsp; Develop various technical documentation in the form of technical solution implementation guides, configuration guides, developer guides.\u0026nbsp; Coordinate software system installation and monitor functioning to ensure specifications are met.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eTechnical Knowledge [65%]\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003e30% \u0026nbsp; \u0026nbsp; Provide technical solutions and support on the Zuora API, data export and load, and data migration activities.\u0026nbsp; Integrate technical best practices in recommendations.\u0026nbsp; Develop technical specification documents for software customizations for core Zuora product and Zuora for Salesforce (Z4SF) managed packages.\u0026nbsp; Write design documents highlighting strategy and sequence of activities involved with data migration.\u0026nbsp; Collaborate on concurrent projects, which could include working with clients, mapping data from legacy systems, transforming data, loading data, and building custom data migration solutions.\u0026nbsp; Write design documents for API based integrations between Zuora and client applications. \u0026nbsp; Advise clients on multiple high-level technical options and the recommended approach as per industry best practice.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003e35%\u0026nbsp; Develop and test software programs that are easily maintainable.\u0026nbsp; Develop code to automate repeatable data migration activities.\u0026nbsp; Develop code for integrations between Zuora and client applications using Zuora REST API calls.\u0026nbsp; Develop custom logic in Salesforce ERP and defining workflows, field validation logic, custom business logic, custom fields, custom Objects, triggers, plugins, and developing page layout.\u0026nbsp; Run manual and automated test cases in various stages of testing, including Unit Tests, System Integration Tests, and User Acceptance Tests.\u0026nbsp; Develop bug fixes and provide defect remediation throughout testing cycles\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eTC I [Employment Dates\u003c/span\u003e\u003cspan style=\font-weight: 400;\\u003e: 12/04/17 – 10/31/19\u003c/span\u003e\u003cspan style=\font-weight: 400;\\u003e]\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cem\u003e\u003cspan style=\font-weight: 400;\\u003eTechnical knowledge [70%]\u003c/span\u003e\u003c/em\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003e50% Work under supervision to develop and test software programs that are easily maintainable.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003e20% Work under supervision to design technical solutions.\u0026nbsp; Provide client with expertise on Zuora API, integration technical best practices, data export and load, and guidance and support for data migration activities.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cem\u003e\u003cspan style=\font-weight: 400;\\u003eProduct knowledge [10%]\u003c/span\u003e\u003c/em\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003e10% Coordinate software system installation and monitor functioning to ensure specifications are met.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cem\u003e\u003cspan style=\font-weight: 400;\\u003eConsulting [20%]\u003c/span\u003e\u003c/em\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003e10% Assist with running technical training and deep dives with the client.\u0026nbsp; Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.\u0026nbsp; Train client users to use new or modified software.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003e10%\u0026nbsp; Consult with customers about software system design and maintenance.\u0026nbsp;\u0026nbsp;\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cbr\u003e\u003cbr\u003e\u003c/p\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003e#LI-DNI\u003c/p\u003e}

Company info

Zuora Inc.
Website : http://www.zuora.com

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