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Job Details

Salesforce Marketing Cloud Consultant US -Bluewolf

Company name
International Business Machines Corp. (IBM Corporation)

Washington, DC, United States

Employment Type

Consulting, Marketing

Posted on
Feb 02,2019

Valid Through
May 18,2019

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Job Description

The Marketing Services Consultant is responsible for supporting the overall design of marketing automation systems as well as recommending best practice solutions based on clients’ business needs. The consultant maps business requirements to system/technical requirements. A consultant understands the business and technical complexities of the project and validates the correct resources and approach during project delivery.

The consultant collaborates with the solution architect and technical architect on functional and technical design specifications and provides subject matter expertise to the project team throughout the engagement. The consultant also supports documentation, configuration, and delivery of the solution for the client.


Work with solution architect to translate business requirements/user stories into a practical, scalable solution that leverages the functionality and best practices of the chosen marketing automation system

Facilitate client meetings to share Bluewolf’s marketing automation framework, best practices, and case studies

Work with clients to shape marketing automation system design and strategy

Ensure clear and effective communication during the project

Work effectively as an individual and with team members to ensure customer satisfaction

Performs marketing automation system administration, configuration, data migration, and integration duties as directed

Keep up-to-date on latest industry trends and research to share with clients, drive practice development, training, and thought leadership, and develop best practices

Required Technical and Professional Expertise

Knowledge of data modeling and process documentation

2-4 years of experience in marketing, technology, and/or consulting

At least 2 years of hands-on experience with and certification in Marketing Cloud, including familiarity with Journey Builder, Social Studio, and the Connector

Familiarity with additional marketing automation systems preferred

Understanding of Salesforce ecosystem and common integration points with marketing systems

Ability to facilitate workshops and requirements gathering and design sessions

Ability to work independently and as part of a project team

Good oral and written communication skills

Willingness to travel up to 50%

Preferred Tech and Prof Experience


EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Company info

International Business Machines Corp. (IBM Corporation)
Website :

Company Profile
International Business Machines Corporation provides information technology (IT) products and services worldwide. The company?s Global Technology Services segment provides IT infrastructure and business process services, including outsourcing, process, integrated technology, cloud, and technology support. Its Global Business Services segment offers consulting solutions for strategy and transformation, application innovation, enterprise applications, and smarter analytics; and application management, maintenance, and support services. International Business Machines Corporation?s Software segment offers middleware and operating systems software, such as WebSphere software to integrate and manage business processes; and information management software for database and enterprise content management, information integration, data governance, data warehousing and analytics, business analytics and intelligence, and predictive analytics. This segment also provides Tivoli software for cloud and datacenter management, enterprise endpoint and mobile device management, asset and facilities management, storage management, and security systems; Rational software that supports software development; and Mobile Software for platform and application development, mobile security, and mobile device management. The company?s Systems and Technology segment provides computing power and storage solutions; and semiconductor technology, products, and packaging solutions. Its Global Financing segment provides lease and loan financing to end users; commercial financing to dealers and remarketers of IT products; and remanufacturing and remarketing services for equipment. The company was formerly known as Computing-Tabulating-Recording Co. and changed its name to International Business Machines Corporation in 1924. International Business Machines Corporation was founded in 1910 and is headquartered in Armonk, New York.

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