Sunnyvale, CA, United States
At Proofpoint, we have a passion for protecting people, data, and brands from today’s advanced threats and compliance risks. We hire the best people in the business to:
Build and enhance our proven security platform
Blend innovation and speed in a constantly evolving cloud architecture
Analyze new threats and offer deep insight through data-driven intel
Collaborate with customers to help solve their toughest security challenges
We are singularly devoted to helping our customers protect what matters most. That’s why we’re a leader in next-
generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.
This opportunity will be filled by someone who is passionate about Social Media Security and Compliance and has a deep understanding of Social Media security requirements particularly in the Financial Services Industry. The role demands the interaction with both business leaders and technical staff at large-scale enterprises to drive a stronger Social Media security and compliance posture. The individual will lead the implementation of the Proofpoint Digital Risk Suite of Products.
The implementation life cycle will include clarifying customer objectives and determining how to best leverage the product functionality to meet the customer needs, recommending configuration options and policies, configuring products, assisting with testing & monitoring and skills transfer.
The successful candidate will be organized, have excellent written and verbal communication skills, strong leadership ability and experience in the Social Media security and compliance space. The candidate must take initiative and have strong project management skills, being willing to work in a fast-paced environment with many customers at once. They need to take responsibility and accept accountability for successful customer engagements. The candidate must also demonstrate Project Management skills and the ability to manage multiple implementations simultaneously.
Engage with our Social Patrol and Social Discover customers as an expert in the field and drive successful implementations.
Drive complex implementations while working side by side with the customers to meet their Social Media security and compliance requirements.
Work with internal teams (most notably engineering, sales, product management) to ensure that customer requirements are well understood and tracked.
Coordinate with multiple parties to ensure timely and satisfactory resolution to customer issues, and completion of projects.
Drive high levels of customer satisfaction
Define and document the best practice techniques, processes, templates, and architectures for use by the greater field organization
Leverage previous experiences, share best practices and facilitate creative solutions to unique challenges, maximizing the value of our Digital Risk products
What you bring to the team
5 years industry experience in a Professional Services Consulting role
Hands-on knowledge and experience with Social Media Security and Compliance products
Technical background in enterprise applications, software, and services
Technical industry experience in Archiving, eDiscovery, or FINRA regulated surveillance/supervision is a plus
Strong project management skills with a high attention to detail
Excellent written and verbal skills
Must be comfortable with presenting and explaining technology to Senior Business Executives and people with high technical knowledge.
Must have a good understanding of the sales process, be sensitive to sales situations, and possess excellent customer service skills
Must be able to thrive in a fast paced, high stress start-up environment
Demonstrated experience in working with broad cross-functional teams
Excellent organizational, analytical and influence skills
Ability to work independently, ability to adapt quickly, positive attitude
Demonstrated experience in supporting Fortune 500 or other large customers
BA/BS or higher in related field
As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint’s amazing culture!
an equal opportunity employer and welcomes applications from all qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation or age.
Proofpoint does not accept unsolicited resumes from external recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, Proofpoint will not consider or agree to payment of any recruiter or agency fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Proofpoint explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Website : http://www.sendmail.com
Sendmail provides appliance-based products, applications and services that enable enterprises and government agencies to modernize their messaging infrastructures. Since 1982, thousands of commercial and open source customers around the globe have relied on Sendmail for a unified approach to the complex problems of policy-based message handling and routing.